Effective Date: 25 May 2026

Last Updated: 25 May 2026

At earldomnepal.com, we value your privacy and are committed to protecting your personal information in accordance with the laws of Nepal, including the Constitution of Nepal, the Privacy Act 2018 (2075), the Electronic Transactions Act 2008 (2063), and other applicable cybersecurity and consumer protection laws.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
  
• Phone number
  
• Email address
  
• Billing and shipping address
  
• Payment details (where applicable)
  
• Account login information
  

b. Technical Information

• IP address
  
• Browser type
  
• Device information
  
• Operating system
  
• Website usage data
  
• Cookies and tracking data
  

c. Transaction Information

• Purchase history
  
• Order details
  
• Delivery information
  
• Communication records
  

2. How We Use Your Information

We use your information for the following purposes:

• To provide products and services
  
• To process orders and payments
  
• To respond to customer inquiries
  
• To improve website functionality and user experience
  
• To send updates, promotional offers, or service notifications
  
• To prevent fraud, unauthorized access, and cybercrime
  
• To comply with legal obligations under Nepalese law
  

Your personal information will only be used for lawful and legitimate purposes.

3. Consent

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Where required by law, we may request your explicit consent before collecting or processing sensitive personal data.

You may withdraw your consent at any time by contacting us.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
  
• Remember user preferences
  
• Analyze website traffic
  
• Enhance security
  

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Delivery and logistics partners
  
• Payment gateways and financial institutions
  
• Government authorities when required by law
  
• IT and hosting service providers under confidentiality obligations
  

Any sharing of personal data shall be limited to necessary purposes only.

6. Data Security

We implement reasonable technical and organizational security measures to protect your information from:

• Unauthorized access
  
• Data theft
  
• Disclosure
  
• Alteration
  
• Misuse
  
• Destruction
  

However, no online platform can guarantee complete security. Users are encouraged to protect their account credentials and devices.

Nepal’s Electronic Transactions Act and privacy laws require reasonable safeguards for electronic information and privacy protection.

7. Data Retention

We retain personal information only for as long as necessary:

• To fulfill the purposes stated in this policy
  
• To comply with legal obligations
  
• To resolve disputes
  
• To enforce agreements
  

After the retention period, data may be securely deleted or anonymized.

8. User Rights

Under applicable Nepalese privacy laws, users may have the right to:

• Request access to their personal data
  
• Request correction of inaccurate information
  
• Request deletion of personal data where legally permitted
  
• Withdraw consent
  
• Object to unlawful processing
  

Requests may be submitted using the contact details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.

Users are encouraged to review the privacy policies of third-party platforms before sharing personal information.

10. Children’s Privacy

Our services are not intended for children under the age of 13 without parental or guardian supervision.

We do not knowingly collect personal information from children without lawful consent.

11. International Data Transfers

If your data is processed or stored outside Nepal through third-party service providers, we will take reasonable measures to ensure adequate protection and confidentiality of your information.

12. Legal Compliance

This Privacy Policy is governed by the laws of Nepal, including but not limited to:

• Constitution of Nepal (Right to Privacy)
  
• Privacy Act 2018 (2075)
  
• Electronic Transactions Act 2008 (2063)
  
• Consumer Protection Act 2018
  
• Applicable cybersecurity regulations and directives
  

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with the revised effective date.

Continued use of the website after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal information, please contact:

Earldom Nepal

Website: www.earldomnepal.com

Email: earldomnepalofficial@gmail.com

Phone: +977-9805540346

Address: Itahari-06, Sunsari, Nepal